The implementation and use of a properly structured clinical handover process in a home is important to increase the effectiveness of the home’s communication and to provide quality and safe care to consumers. Linked to Standard 3, Standard 7 and Standard 8, each home must have a clear clinical communication process at handover.
Handover is the responsibility of all aged care clinical staff. The process involves the transfer of consumer information between shifts and/or staff and is the most critical part of clinical care. All clinical staff must understand and participate in the handover process.
Poor handover results in many consequences, including:
- Delays in identifying clinical risk
- Delays in diagnosis
- Delayed and / or inappropriate treatment and Care
- Delayed communication
- Inaccurate communication
Handover enhances consumer safety by guaranteeing systems & processes are in place to provide a consistent approach to clinical handover. This package is curated specifically to assist your home in having consistent communication and processes in your clinical handover and to ensure all staff understand and identify those consumers with increased clinical risk, particularly, high impact risk.