“Consumer engaged care and services planning at home”

At the conclusion of this topic, participants will be able to: 

• • Understand the current context of in home care
  • Understand fundamentals of clinical governance frameworks 
  • Understand and articulate high impact risks, in particular risks identified through the Aged Care Quality Standards – Standard 3b. 
  • Understand their role in ensuring that harm to the consumer is minimised and a culture of quality and safety drives consumer experience. 
  • Understand  the Standards for Nursing Practice, The ICN Code of Ethical Conduct, The role, responsibilities and scope of practice of key clinical staff including Registered Nurses 
  • Understand the Aged Care Code of Conduct and the Aged Care Charter of Rights
  • Oversee clinical performance and support clinical improvement opportunities using evidence based practice
  • Develop and implement care plans in line with the Aged Care Quality Standards – using dignity of risk to underpin care planning
  • Facilitate consumer case conferences
  • Ensure that consumer goals, needs and preferences drive care and consumer experience

“Your service environment and The Aged Care Quality Standards in home care”

At the conclusion of this topic, participants will be able to: 

• • Dignity of Risk
  • Deteriorating consumer
  • Restrictive practice & Deprescribing of psychotropic medications
  • Clinical Governance in the home care context
  • Care and Service  Planning,including high impact risk
  • Identify potential gaps in policy and procedures relating to high impact risks in the home environment
  • Five key areas of risk for Home Care
  • Understand key elements of the following policies and processes: 
    • Dignity Risk
    • Deteriorating Consumer
    • Restrictive Practice & Deprescribing of psychotropic medication
    • Clinical Governance in the Home care context
    • IPC including COVID-19 prevention and preparedness
    • Antimicrobial Stewardship & Infection Control
    • Medication Management
    • Planning for Improvement
    • Serious Incident Response Scheme
    • Behaviour Support Planning (SIRS)
    • Open Disclosure

“Incident Management and Quality Improvement – What good looks like”

At the conclusion of this topic, participants will be able to: 

• • Complete incident investigations and risk assessments
  • Build on high impact risk / high prevalence risk to consider adverse events, importance of investigation and open disclosure
  • Understand key elements of incident investigation including RCA’s and strategies to minimise recurrence of incidence
  • Understand compulsory reporting pathways 
  • Identify trends and refine evidence based clinical practice to improve consumer outcomes
  • Understand what  a good plan for continuous improvement (PCI)  looks like
  • Identify the key items that need to be included in a PCI
  • Understand how to use data and audit results to drive continuous improvement and improve consumer experience
  • Review and evaluate quality activity outcomes
  • How to connect with the PCI to self assessments for accreditation

“Leading the team with accountability for quality outcomes for consumers”

At the conclusion of this topic, participants will be able to: 

• • Develop an agenda and terms of reference for meetings
  • Conduct clinical meetings effectively
  • Effectively document minutes and actions arising from the meeting
  • Demonstrate improvement and actions as meeting outcomes
  • Build the PCI – structure connected to governance framework
  • Hold  teams and individuals to account
  • Understand their impact as a leader – what does their leadership style and behaviour say?
  • Apply rostering principles for safe and quality care
  • Understanding the changing regulatory environment – speed and depth of regulatory change
  • Facilitate legislative and regulative change in a contemporaneous manner
  • Preparing for changes to the Aged Care Standards