What Modules are covered?

Module 1 – Legislation, Key Reforms, Regulatory Administration, Approved Provider Responsibilities and Key Personnel

• • Aged Care Act and Principles
  • Summary of Key Reforms 2022 and 2023
  • Key Conditions of Receiving Subsidy
  • Key Personnel (obligations, liability and responsibilities)
  • Fundamental Approved Provider Responsibilities
  • Quality of Care Requirements
  • Additional Services

Module 2 – Approved Provider Responsibilities

• • User Rights and Accountability
  • Security of Tenure
  • Respite
  • Resident Agreements
  • Complaints Management
  • Prudential Compliance

Module 3 – Compliance and Consequences of Non-Compliance, Sanctions and Review of Decisions and Compliance Remediation

• • Non-compliance and the Quality and Safety Commission
  • Sanctions and Review of Decisions
  • Compliance Remediation

Module 4 – Aged Care Quality Standards and Substitute Decision Making

• • Aged Care Standards 1, 4, 5, 6 & 7
  • Dignity of Risk
  • Substitute Decision Making
  • Lessons learnt on compliance risk
  • Not Met Themes

Module 5 – Clinical Governance and Consumer Facing Risk

• • Aged Care Standards 2, 3 & 8
  • High Impact / High Prevalent Consumer Risk
  • Clinical and Care Governance

Module 6 – Serious Incident Response Scheme, Restrictive Practices and Upcoming Reform Agenda

• • Serious Incident Response Scheme
  • Restrictive Practices
  • Upcoming Reform Agenda including new Governance and Prudential Requirements

Module 7 (Optional) – NDIS Provider Responsibilities and Regulatory Issues

• • High Level Overview – Registration and Renewal, Variation, Suspension and Revocation of Registration,
    Key Personnel Obligations and Responsibilities, Worker Screening, Notification Obligations, Complaints
    and Incident Management and Reporting