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Anchored In Excellence

“Our legacy is your success. When we work with you, our measure is your improved capability. That’s what drives us.”
Cynthia Payne, Managing Director

Our Mission

Impact the leadership and quality of aged care services, creating an aged care system to be proud of and one that is framed by the lived experience of Older Australians.

Our Promise

Leadership is always about people, we are leaders enabling leaders. Driven by our values, our promise is a legacy of improved and sustained capability.

Our Values

Changing Age Care For The Better

The Australian aged care landscape is undergoing enormous transformation, and critical changes in the demography have lead to a major shift in focus towards the consumer. This reform has disrupted many aged care businesses, at multiple levels.

In this new arena, leadership is critical. Anchor Excellence was borne of the recognition that any business operating within or alongside the aged care sector will be experiencing varying degrees of impact, across many facets of their business. Many would benefit from a team of leaders to guide them through the new landscape.

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses, working through a Business Excellence Framework.

Latest from Anchor Excellence

Protect the lives of older people – check your equipment and prevent safety failures

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Protect the lives of older people - check your equipment and prevent safety failures   A resident fell from a hoist failure and sustained severe injuries and later died. The…

Dual regulatory compliance environment of the Aged Care and Disability

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How to support residents who have become NDIS participants   Residential aged care providers play an important role in supporting people with disabilities and will continue to do so. However,…

How to Handle Calls with the Commission

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How to Handle Calls with the Commission When conducting calls with the Aged Care Quality and Safety Commission it is important to be fully prepared with all the information required.…

It’s time to connect the dots

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It’s time to connect the dots. Consumer care needs, workforce demand, finance and governance – make it work together for success The aged care sector is experiencing significant tension between…