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Anchored In Excellence

“Our legacy is your success. When we work with you, our measure is your improved capability. That’s what drives us.”
Cynthia Payne, Managing Director

Our Mission

Impact the leadership and quality of aged care services, creating an aged care system to be proud of and one that is framed by the lived experience of Older Australians.

Our Promise

Leadership is always about people, we are leaders enabling leaders. Driven by our values, our promise is a legacy of improved and sustained capability.

Our Values

Changing Age Care For The Better

The Australian aged care landscape is undergoing enormous transformation, and critical changes in the demography have lead to a major shift in focus towards the consumer. This reform has disrupted many aged care businesses, at multiple levels.

In this new arena, leadership is critical. Anchor Excellence was borne of the recognition that any business operating within or alongside the aged care sector will be experiencing varying degrees of impact, across many facets of their business. Many would benefit from a team of leaders to guide them through the new landscape.

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses, working through a Business Excellence Framework.

Latest from Anchor Excellence

The Importance of Auditing and Reviewing Your Nutrition and Dining Experience

| Anchor Excellence | No Comments
The nutrition and dining experience in aged care significantly contributes to the overall quality of life for aged care residents while also complying with the ACQSC and aged care regulatory…

Dual regulatory compliance environment of the Aged Care and Disability

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Residential aged care providers play an important role in supporting people with disabilities and will continue to do so. However, becoming an NDIS provider brings new obligations as outlined in…

Bridging the Gap in the Home Care Wage Increase and Strengthening your Financial Viability

| Anchor Excellence, Investment | No Comments
The announcement of a 15% wage increase for aged care workers has not been entirely matched by an increase in home care package funding (which is 11.9%).   Further, consumer…

Anchor Excellence and PainChek Address Pain in a Special Masterclass

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Pain is a pervasive and prevalent issue in both community and residential aged care settings.  Reports indicate that a staggering 93% of individuals receiving aged care services experience pain regularly,…