Anchored In Excellence

“Our legacy is your success. When we work with you, our measure is your improved capability. That’s what drives us.”
Cynthia Payne, Managing Director

Our Mission

Impact the leadership and quality of aged care services, creating an aged care system to be proud of and one that is framed by the lived experience of Older Australians.

Our Promise

Leadership is always about people, we are leaders enabling leaders. Driven by our values, our promise is a legacy of improved and sustained capability.

Our Values

Changing Age Care For The Better

The Australian aged care landscape is undergoing enormous transformation, and critical changes in the demography have lead to a major shift in focus towards the consumer. This reform has disrupted many aged care businesses, at multiple levels.

In this new arena, leadership is critical. Anchor Excellence was borne of the recognition that any business operating within or alongside the aged care sector will be experiencing varying degrees of impact, across many facets of their business. Many would benefit from a team of leaders to guide them through the new landscape.

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses, working through a Business Excellence Framework.

Latest from Anchor Excellence

World Elder Abuse Awareness Day – Elder Abuse, Everyone’s Business

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An Important Reminder  During the Royal Commission into Aged Care Quality and Safety in 2019-20,  5,718 allegations of assault were reported under the mandatory requirement of the Aged Care Act…

Announcement: AnchorPolicy and Ausmed Strategic Partnership

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We are delighted to announce that we have formed a strategic partnership with Australia's leading healthcare education organisation Ausmed.  Anchor Excellence launched AnchorPolicy acknowledging the need for robust policies and…

National Palliative Care Week 2022 – “It’s Your Right”

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Palliative Care Week gives us the opportunity to pause and reflect on the process of dying. Death is inevitable and a part of life, we can't change this. What we…

The Sandwich Generation

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The Sandwich Generation - is this you? Are you supporting and caring for elderly parents and supporting adult children still living at home, juggling a demanding job and trying to…