Anchored In Excellence

“Our legacy is your success. When we work with you, our measure is your improved capability. That’s what drives us.”
Cynthia Payne, Managing Director

Our Mission

Impact the leadership and quality of aged care services, creating an aged care system to be proud of and one that is framed by the lived experience of Older Australians.

Our Promise

Leadership is always about people, we are leaders enabling leaders. Driven by our values, our promise is a legacy of improved and sustained capability.

Our Values

Changing Age Care For The Better

The Australian aged care landscape is undergoing enormous transformation, and critical changes in the demography have lead to a major shift in focus towards the consumer. This reform has disrupted many aged care businesses, at multiple levels.

In this new arena, leadership is critical. Anchor Excellence was borne of the recognition that any business operating within or alongside the aged care sector will be experiencing varying degrees of impact, across many facets of their business. Many would benefit from a team of leaders to guide them through the new landscape.

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses, working through a Business Excellence Framework.

Latest from Anchor Excellence

Its our 3rd Birthday!

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September is a significant month at Anchor Excellence as it marks the time we celebrate our Birthday. I began our practice in 2018 just before the announcement of the Royal…

The importance of Case File Reviews

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Effective record keeping is proven to have direct benefits to consumer health and wellbeing outcomes as well as to the efficient day-to-day operations of a care home. It contributes to…
Achieve Excellence and stay there

From home-schooling to handover

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Like many of you reading this article, our family has been impacted by the ever evolving challenges that Covid-19 continues to throw at us, none more impacting than the reality…

AnchorNews – August 2 2021

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Welcome to this August 2nd edition of AnchorNews In this edition of AnchorNews we flag a few key activities relating to the aged care compliance space. Britt O'Keefe has written…