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  2. Residential Care

Elevating Leaders in Residential Care

We specialise in business advisory, strategy, leadership, compliance, operations management, quality assurance, education, workforce capability, and consumer engagement for Residential Aged Care organisations and leadership teams.
Trusted to deliver for

Transforming Residential Aged Care since 2018

Leaders Enabling Leaders

Anchor Excellence enables leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses, working through a Business Excellence Framework.

Anchor Services

Discover a comprehensive range of professional services tailored to meet your needs. Whether it’s full-scale business transformation, expert professional development, meticulous change management, seamless outsourcing, or reliable interim solutions. 

Anchor Policy

Explore a broad range of comprehensive solutions tailored to your needs, where our integrated approach skillfully combines high-quality products, tailored services, and industry-leading expertise, enabling us to tackle complex challenges and ensure compliance, financial sustainability, and successful outcomes for you.

Anchor Academy

Unlock your potential with our industry-leading, nationally recognised training programs, expertly tailored to your unique needs. Whether you’re starting fresh or a leader seeking to enhance your skills, performance and capability our accredited courses offer a unique blend of practical expertise and theoretical knowledge. 

Anchor Services

Professional services tailored to meet your needs.

Discover a comprehensive range of professional services tailored to meet your needs. Whether it’s full-scale business transformation, expert professional development, meticulous change management, seamless outsourcing, or reliable interim solutions.

Learn More
Anchor Policy

Expert-created processes and processes for your team

Explore a broad range of comprehensive solutions tailored to your needs, where our integrated approach skilfully combines high-quality products, tailored services, and industry-leading expertise, enabling us to tackle complex challenges and ensure compliance, financial sustainability, and successful outcomes for you.

Learn More
Anchor Academy

Foster a culture of learning and continuous growth

Unlock your potential with our industry-leading, nationally recognised training programs, expertly tailored to your unique needs. Whether you’re starting fresh or a leader seeking to enhance your skills, performance and capability our accredited courses offer a unique blend of practical expertise and theoretical knowledge.

Learn More

“Our legacy is your success. When we work with you, our measure is your improved capability. That’s what drives us.”

Cynthia PayneFounder and Managing Director

Why Anchor Excellence?

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses.

Responsive

We are there for our clients when they need us

Authentic

We are genuine and always reflect our true selves

Collaborative

We work collaboratively with our clients and stakeholders

About Anchor Excellence

Results are just one conversations away

Partner with a team that has the experience to deliver impactful change in your organisation.
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Frequently asked questions from our Residential Care clients

How long has Anchor Excellence been working in Residential Care?

Since our inception in 2018, Anchor Excellence has been dedicated to assisting Residential Care clients. Our team of Anchor Leaders collectively possesses four decades of valuable experience in the aged care sector.

What services do you provide?

Anchor Excellence provides a comprehensive range of services to support aged care providers. These services include, but are not limited to:

  • Compliance Management
  • Quality Improvement
  • Staff Training, Education and Development
  • Funding Analysis and Review
  • Risk Management
  • Feedback and Complaints Management
  • Policy and Process Development
  • Mentoring

Where is Anchor Excellence based?

Our offices are located in the Norwest Business Park in Sydney, Australia. However, our aged care consultants provide services across Australia

Does Anchor partner with other organisations?

Yes we do, we have a strategic partnership with the legal firm Thomson Geer. Our education program, Anchor Academy, partners with organisations that provide services to the sector, for example, Meaningful Ageing Australia, and HARTMANNs