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Beyond Compliance: Leveraging the Quality Care Advisory Body for Governance Assurance
Australian-funded aged care Registered Providers for Residential and Home Care (Cat 4-6) are required to have a Quality Care Advisory Body. Today, boards and CEOs are facing unprecedented pressure to move beyond mere regulatory adherence and toward a culture of high-performance governance. One lever in achieving this is the Quality Care Advisory Body (QCAB). Mandated […]
ViewMost Aged Care Boards Think Their Governance Is Fine. That’s the Problem.
Here’s a scenario that plays out more often than the sector likes to admit. A board receives regular reports from management. The papers look thorough. The committees meet on schedule. Compliance dashboards show mostly green. And yet, somewhere between the boardroom and the frontline, things aren’t working the way the board believes they are. The […]
ViewSTRATEGIC BRIEFING: The 2026-27 Budget & The Crisis of Delay
The Critical Inflection Point. The Australian aged care sector is currently defined by a collision between unprecedented demographic demand and systemic financial instability. · Cumulative Financial Erosion: The residential care sector has reported losses of at least $3.86 billion over the last five years. · Supply Collapse: This financial crisis has triggered a 36.4% decline […]
ViewThe Shift: Assurance vs. Proof – The first 120 days of the New Aged Care Act
The message for aged care providers is now undeniable: Evidence matters more than intent. In an engaging industry webinar hosted by The DCM Group, our Managing Director and Anchor Excellence Founder, Cynthia Payne, joined a powerhouse panel of experts to dissect the first 120 days of the New Aged Care Act. The consensus? We have […]
ViewFrom Compliance to Consequence: Is Your Board understanding & responding risk
In 2026, the “corporate” and “clinical” sides of aged care are no longer separate silos. Under the Aged Care Act 2024, the Governing body is accountable for the clinical outcomes via the delivery of funded aged care services. The introduction of the Statutory Duty means that if a systemic clinical failure occurs—such as a widespread […]
View[Podcast 2026] Scaling Without Losing Control: Lessons in Leadership with Cynthia Payne
In the world of business and aged care, “growth” is often the ultimate goal. But as many founders and executives discover, scaling a mission-driven organisation comes with a unique set of risks. How do you expand your reach without diluting your values, your culture, or your clinical standards?Recently, our Founder and Managing Director, Cynthia Payne, […]
ViewStrengthening Your Governance with the FREE Revised Registered Provider Delegations Schedule
A Board Approved Delegations Schedule is a critical governance tool that formally outlines the specific powers and authorities that the governing body (the Board) delegates to management, committees, or specific staff members. Its primary role is to ensure clear accountability, efficient decision-making, and risk management by defining who is authorised to make decisions, approve expenditure, […]
ViewNew Ways of Working in Aged Care: The 2025 Shift
Moving forward the new Aged Care Act and Support at Home program will reshape how we deliver care. With individuals at the heart of the changes, this Act redefines the way care and services are provided, putting seniors first. The new Toolkit released by the Department of Health, Disability and Ageing ‘New ways of working […]
ViewNew Aged Care Act: Introducing the Provider Requirements Search Tool
The aged care sector is undergoing a profound transformation with the introduction of the new Aged Care Act 2024 and its Strengthened Aged Care Quality Standards (August 2025). As a trusted partner to providers, Anchor Excellence is committed to helping you navigate this new landscape with confidence and clarity. The Australian Government Department of Health, […]
ViewNew Era of Aged Care Compliance
The aged care sector is entering its most significant period of change in decades. With a new rights-based Aged Care Act on the way and strengthened Quality Standards coming into force, providers are facing more scrutiny, higher expectations, and greater accountability than ever before. At Anchor Excellence, we know these changes can feel overwhelming — […]
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