Aged Care Sector Performance Report: Key Insights from Quarter 3

The latest Aged Care Sector Performance Report for Quarter 3 has been released, bringing vital updates and insights into the state of aged care services. Here’s a detailed look at the findings: High Compliance in Residential Care One of the standout points from the report is the high compliance rate in residential care. A remarkable […]

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The Importance of Accurate and Up-to-Date Accommodation Information

As an aged care provider, maintaining accurate and up-to-date information regarding your accommodation offerings is crucial. This ensures compliance with regulatory requirements and fosters trust and transparency with potential residents and their families. The following guidelines will help you meet the commission’s expectations effectively. 1. Keep Accommodation Deposit Approvals Current Why It’s Important: Accommodation deposits, […]

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Consumer and Quality Advisory Bodies in Aged Care: Reporting Requirements

Consumer and Quality Advisory Bodies in Aged Care: Reporting Requirements I recently had the pleasure of hosting a complimentary 1-hour presentation on a topic that’s gaining significant traction in our industry: Consumer and Quality Advisory Bodies in Aged Care – Reporting Requirements. For those who couldn’t attend, or for anyone looking to dive deeper, I […]

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Uncover the Power of Employee Offboarding

The benefits are too good to miss Shifting the spotlight onto offboarding isn’t just about goodbyes; it’s a strategic pivot towards staff retention, recognising that the last impression can be as crucial as the first. As aged care workers bid adieu to their roles, the art of a compassionate farewell should take center stage. It’s […]

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The Importance of Providing a Social Dining Experience for Older People

As aged care providers, creating a nurturing and supportive environment for our older people is paramount. One often overlooked aspect that significantly impacts their wellbeing is the dining experience. Transforming meals from mere sustenance to social events can have profound benefits on both physical and mental health. The Power of Good Nutrition Good nutrition is […]

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Understanding the New Aged Care Act and Its Impact on Providers

The ACCPA NSW/ACT State Conference kicked off with a warm and heartfelt Welcome to Country by Auntie Norma Ingram, an Aboriginal Elder and proud Wiradjuri woman. Her emphasis on the importance of culture and eldership really set a meaningful tone for the event. Then, The Honourable Ryan Mark MP shared a surprising statistic: one in […]

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Key Considerations for Standard 2: The Organisation

Standard 2: The Organisation sets out the responsibilities of the Governing Body/Board in meeting the requisites of the Strengthened Aged Care Standards. The Governing Body/Board holds the responsibility for ensuring the delivery of safe and high-quality care and services. This responsibility is manifested in the organisation’s strategic direction, plan, and accountability matrix. The key concepts […]

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Dispelling Myths and Unveiling Benefits – Third-line Risk and Assurance Programs

All Residential and Home Care services are required to ensure the safety, well-being, and dignity of the older people they support. To achieve this, robust risk and assurance programs are essential. However, misconceptions often shroud the effectiveness and necessity of third-line risk and assurance programs in aged care settings. Lets debunk these myths and shed […]

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The Crucial Role of Policy, Process, and Competency Frameworks

The aged care environment is dynamic. With this dynamism comes an increasingly  strong and rapid emphasis on quality, safety, and compliance. As aged care providers prepare to meet the Strengthened Aged Care Quality Standards (SACQS), the importance of robust policy, process, and competency frameworks cannot be emphasised enough. These foundational documents are crucial in ensuring […]

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The Code of Conduct, ARVAS and Anchor Policy – Retirement Living

The Australian Retirement Village Accreditation Scheme (ARVAS) is the single-industry accreditation scheme for operators of retirement villages and seniors’ housing. ARVAS is co-owned by two organisations; The Property Council of Australia ACCPA.  A set of seven Standards was developed to reflect the different elements of a resident’s experience within a retirement village, and the evolving […]

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