Key Considerations for Standard 2: The Organisation

Standard 2: The Organisation sets out the responsibilities of the Governing Body/Board in meeting the requisites of the Strengthened Aged Care Standards. The Governing Body/Board holds the responsibility for ensuring the delivery of safe and high-quality care and services. This responsibility is manifested in the organisation’s strategic direction, plan, and accountability matrix. The key concepts […]

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Dispelling Myths and Unveiling Benefits – Third-line Risk and Assurance Programs

All Residential and Home Care services are required to ensure the safety, well-being, and dignity of the older people they support. To achieve this, robust risk and assurance programs are essential. However, misconceptions often shroud the effectiveness and necessity of third-line risk and assurance programs in aged care settings. Lets debunk these myths and shed […]

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The Crucial Role of Policy, Process, and Competency Frameworks

The aged care environment is dynamic. With this dynamism comes an increasingly  strong and rapid emphasis on quality, safety, and compliance. As aged care providers prepare to meet the Strengthened Aged Care Quality Standards (SACQS), the importance of robust policy, process, and competency frameworks cannot be emphasised enough. These foundational documents are crucial in ensuring […]

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The Code of Conduct, ARVAS and Anchor Policy – Retirement Living

The Australian Retirement Village Accreditation Scheme (ARVAS) is the single-industry accreditation scheme for operators of retirement villages and seniors’ housing. ARVAS is co-owned by two organisations; The Property Council of Australia ACCPA.  A set of seven Standards was developed to reflect the different elements of a resident’s experience within a retirement village, and the evolving […]

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The Role of Policy, Process & Document Management in Aged Care

Anchor Excellence and Thomson Geer – Aged and Senior Living has forged one of the most successful collaborations enabling significant capability uplift in the sector.  We are pleased to present to you a valuable resource that stems from the successful collaboration between Anchor Excellence and Thomson Geer – Aged and Senior Living.  As a leader in the […]

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Be Ready to Shine – Nail Your Next Assessment Visit

For many Managers and Executives preparing for an assessment visit or quality review is sometimes a daunting experience. We know that teams can feel stressed, nervous and not entirely sure onhow to provide evidence and information. Good preparation and practice will help you demonstration your risk management approach and builds confidence within the team, ensuring […]

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Hot Water Scalding in Aged Care

In May, the Aged Care Quality and Safety Commission released a clinical alert related to the management of hot water applicable to both home care and residential aged care. This article relates specifically to the management of hot water in a home care setting, as does the complementary process template that you can access. Click […]

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Palliative Care an Evidenced-Based Best Practice Approach

We know that evidence-based palliative care improves the quality of life for people, families and friends facing a life-limiting illness. This can be an extremely emotional and daunting situation that is filled with fear and anxiety for the person and their family. With appropriate and meaningful palliative care, a person can be supported to live […]

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Bridging the Gap in the Home Care Wage Increase and Strengthening your Financial Viability

The announcement of a 15% wage increase for aged care workers has not been entirely matched by an increase in home care package funding (which is 11.9%).   Further, consumer consent will be required for any increase in price, which itself is a predicament given inflation and its impact on the available funding to purchase […]

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Can you be held accountable with your consumers?

The Aged Care Quality and Safety Commission has recently released a key document about ensuring providers are promoting a transparent and accountable environment for their operations and consumers.  This change requires providers to report on additional information about their operations to the Department of Health and Aged Care on an annual basis, commencing on 31st October 2023.  […]

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