2. Anchor Consulting
Anchor Consulting

Your One-Stop Solution

Strategic, Clinical, Operational, and Financial Excellence

Anchor Excellence partners with aged care providers to deliver tailored solutions that enhance operational efficiency, financial sustainability and service quality. Our services span across the three key areas—Strategic Advisory, Operational and Clinical Advisory, and Financial Advisory—providing comprehensive and tailored support under one umbrella. 

The one umbrella shop enables you to have holistic solutions to any identified issue or to respond to any plans to improve performance backed by financial sustainability.

Our Key Services

Strategic Advisory

Strategic Planning

Development and review of strategic plans for financial, operational, and clinical success with a view to long-term sustainability for existing businesses

Market Entry Solutions

Development and review of strategy plans for market entry in the continuum of aged care services.

Risk Management and Assurance

Risk management and assurance to strengthen organisational resilience.

Growth Through Mergers and Acquisitions

Manage any planned mergers and acquisitions on the buy or sell side.

Switch to Anchor Policy for streamlined, evidence-based best practice policies and processes with over 700 tailored documents, simplifying document management for effective governance.

Operational & Clinical Advisory

Governance and Compliance

  1. Clinical governance reviews
  2. Compliance remediation and ongoing support
  3. Risk and assurance programs (annual, targeted, IMS and SIRS)

Operational Excellence

Operational model reviews for process optimization and performance improvement

Workforce Support

  1. Interim leadership and team roles for transitions and capacity building
  2. Expert industry mentoring for staff development

Resident-Centric Care

  1. Catering and dining program design and evaluation
  2. Consumer engagement and feedback strategies

Growth and Transition

  1. Transition management for new service entry
  2. Operational planning and implementation support

Risk & Compliance Turnaround

  1. Eligible Advisors
  2. Sanction and Compliance
A diverse group of professionals collaboratively work together in a supportive setting.

Financial Advisory

Financial Strategy and Planning

  1. Development and review of financial strategies aligned with organizational goals
  2. Financial health checks and comprehensive reviews Financial model development and review
  3. Financial forecasting for mergers, acquisitions, and new service entry

Financial Leadership and Optimisation

  1. Interim financial leadership roles
  2. Revenue leakage identification and procurement improvement
  3. Review of financial reporting packs to strengthen operational performance

Additional Service

  1. Costed roster development
  2. Additional services planning and implementation under the Aged Care Act (including HELF)

Meet Our Leaders

Our Anchor Excellence Team
Profile headshot of Cynthia Payne

Cynthia Payne

Cynthia Payne has more than 30 years of executive leadership experience and over 20 years as a director on both NFP and FP boards. Cynthia founded Anchor Excellence in September 2018, now three years old, AE has impacted over 30% of the Australian aged care market via its programs, solutions and education. Passionate about leaders, supporting and enabling them and consumers’ lived experience, Cynthia and the seventeen-strong AE team together have a formidable level of expertise and commitment to the entire aged care ecosystem.

Profile headshot of Payal Kapoor

Payal Kapoor

Payal Kapoor comes with over 25 years of unique experience in aged care, public health and professional services, where she specialised in financial turnarounds and financial assistance to a wide array of clients. Payal has excellent financial management and proven legacy building skills, which come to the fore with her excellent storytelling skills and problem-solving skills. Payal has worked with multiple organisations in building strategic finance functions that are proactive in business management and trusted advisors to other parts of the organisation, always resulting in positive improvement of the business performance.

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9/11-13 Brookhollow Avenue,

Norwest 2153, Australia

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Phone | (02) 8610 1950
Email | info@anchorexcellence.com
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Anchor Excellence – Leading You Towards Sustainable Success

Why Choose Anchor Consulting?

We have holistic solutions to any identified issue or to respond to any plans to improve performance backed by financial sustainability.

Integrated Solution

Integrated solutions across strategic, clinical, operational, and financial needs

Trusted Expertise

Trusted expertise with proven leadership

Tailored Services

Tailored, results-driven services

Why Anchor Excellence?

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses.

Responsive

We are there for our clients when they need us

Authentic

We are genuine and always reflect our true selves

Collaborative

We work collaboratively with our clients and stakeholders

About Anchor Excellence