Navigating the New Era of Aged Care Compliance

The aged care sector is entering its most significant period of change in decades. With a new rights-based Aged Care Act on the way and strengthened Quality Standards coming into force, providers are facing more scrutiny, higher expectations, and greater accountability than ever before.

At Anchor Excellence, we know these changes can feel overwhelming — but they also present an opportunity. With the right support, your organisation can go beyond compliance to achieve sustainable excellence in care and governance.

Why Compliance Can’t Be Reactive Anymore

In the past, compliance often meant responding to audits or fixing problems after they arose. Those days are over.

Star Ratings and public reporting now tie compliance directly to your reputation and financial success. A single sanction sends an immediate message to the public: “Significant improvement needed.” This shift means compliance is no longer just about ticking boxes — it’s a core part of your organisation’s strategy.

The New Aged Care Act: What Leaders Need to Know

The upcoming Act introduces a legally enforceable Statement of Rights for older Australians, making person-centred care a legal requirement.

What’s more, it introduces personal accountability for leaders. The new Responsible Persons Duty means directors, executives, and managers could face civil penalties if they or their organisation breaches the Act and causes harm.

This makes readiness not just important — but essential.

How Anchor Excellence Supports You

We don’t just keep up with regulatory changes — we help you stay ahead of them. Our work with over 120 providers nationwide gives us deep insight into the sector’s toughest challenges and practical solutions that work.

Here’s how we can support you:

• Gap Analysis & Roadmaps – Assess your readiness against the new Act and Standards, with clear steps to transition.
• Governance Frameworks – Strengthen both corporate and clinical governance to protect your organisation and leadership team. We will help with deep dives into any or all of your requirements and obligations.
• Risk & Quality Systems – Build strong processes for incident management, complaints, and continuous improvement. Provide third-line risk and assurance programs.
• Leadership & Workforce Training – Equip your team at every level with the skills and confidence to meet new expectations.

For home care providers, where risks and compliance gaps are even more complex, we provide targeted solutions in care planning, clinical oversight, and financial transparency.

A Proactive Partnership

Our approach is simple: don’t wait for a crisis. While the ACQSC may appoint an “Eligible Advisor” after things go wrong, we partner with you earlier — building the systems, culture, and leadership capability that prevent non-compliance in the first place.