Nutrition and Dining Experience Audit

Nutrition and Dining Experience Audit

Elevate Consumer Wellbeing and Dining Excellence: Our Quality Audits Enhance Satisfaction, Streamline Operations, and Improve Overall Care.

A pivotal role in enhancing wellbeing

A positive nutrition and dining experience is of utmost importance for the well-being of older persons in aged care. It goes beyond the vital importance of meeting their nutritional needs. It always plays a significant role in their emotional and social well-being by providing a well-planned and enjoyable dining experience that is in line with their needs, goals and preferences. Our service supports providers in  enhancing consumer satisfaction, promoting overall well-being, and cultivating a positive and engaging environment for older persons.

Conducting quality audits for your service 

At Anchor Excellence we not only understand the significance of nutrition and a positive dining experience in aged care, but our aim is helping you achieve excellence in both. Food, drink and the dining experience have huge impacts on the physical, emotional and social wellbeing of consumers.

Our team of experienced professionals, including an accredited practising dietitian and  specialists in quality assurance, operations, compliance and risk management, making us uniquely positioned to help you achieve excellence in food, nutrition and dining.

pleasant dining environment with older persons enjoying a meal together

How can a Nutrition and Dining Experience Audit benefit your service?

  • Quality assurance: Assist you to deliver on the intent of the Aged Care Quality standards outcomes by working with you to ensure your systems are effectively implemented, monitored and continuously improved.  
  • Enhanced Satisfaction: Help create a more enjoyable dining experience that promotes choice, inclusion and belonging, promoting overall satisfaction and well-being
  • Streamlined Operations: Identify efficiency gaps and offer sensible, realistic and sustainable solutions to streamline your nutrition and dining services
  • Staff Training and Development: Valuable insights and recommendations for staff training and development
  • Competitive Advantage: By implementing our recommendations, you can establish a reputation for excellence and attract more older people and their families.
  • Unique Offering: The Anchor Excellence team combines the expertise of a qualified, accomplished aged care dietitian with highly experienced risk management, operations, quality assurance and compliance professionals
Dining and nutrition in aged care, nutrition and dining experience audit, dining experience

What’s included in the Nutrition and Dining Experience Audit?

  • Consumer engagement to gather feedback and understand preferences
  • Review of systems, processes, and policies related to dining services
  • Observations of dining areas and staff during mealtime
  • Staff training and development to deliver exceptional service
  • Detailed report provided based on our findings
diverse group of business professionals engaged in a discussion

Why Anchor Excellence?

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses.

Responsive

We are there for our clients when they need us

Authentic

We are genuine and always reflect our true selves

Collaborative

We work collaboratively with our clients and stakeholders

Results are one conversation away

Contact our specialist team to learn the next steps towards success
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