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  3. Britt O’Keefe

Britt O’Keefe

Specialist Consultant - Program & Project Delivery (Aged Care and NDIS)

About Britt

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Britt O’Keefe is a seasoned Program Director, consultant and executive leader with extensive experience simultaneously delivering large-scale transformational change projects in sensitive, highly regulated environments, with a strong focus on people and culture. She combines a deep understanding of regulatory compliance, social policy, and organisational dynamics with strong business acumen and technical expertise, applying rigorous project management methodologies at every stage of the project lifecycle to consistently deliver complex initiatives on time, within scope, and to the highest quality standards for clients and organisations. As an agile and influential leader, Britt’s ‘people-first’ philosophy emphasises people and culture, placing employee engagement and empowerment as key levers of organisational success.
As a committed co-design practitioner, she partners with stakeholders to shape, evidence-based research into practical, impactful solutions that deliver meaningful impact and long-term sustainable outcomes. Preparing to submit her Ph.D. on employee turnover and retention in Australia’s aged care sector, Britt bridges academic insight with real-world application. Her professional and academic expertise reflects a deep passion for workforce development and sustainability, making her a trusted advisor for organisations seeking to deliver excellence and performance uplift.

Core Capabilities and Consulting Expertise

Regulatory, Governance & Policy

  • Expertise in aged care and disability regulatory compliance, including medication management
  • Policy design, analysis, and implementation across complex service environments
  • Strategic planning, governance, and transformation leadership
  • Risk management and compliance assurance
  • Government relations and advocacy within regulated sectors

Program & Project Delivery

  • Extensive knowledge and practical application of PRINCE2 project management methodology
  • Comprehensive understanding of the full project and program life cycle
  • Proven success in establishing and leading Project Management Offices (PMOs)
  • Change management and organisational transformation expertise
  • Financial and resource management of large-scale projects and programs

Evidence, Data and Service Innovation

  • Advanced skills in data-driven decision-making, reporting, and performance evaluation
  • Evidence-based research translated into operational improvements and measurable impact
  • Service redesign and performance improvement initiatives
  • Skilled facilitator of user-centred co-design to drive practical, stakeholder-led solutions

Workforce, Leadership and Culture

  • Workforce planning, capability building, and organisational development
  • Design and delivery of training and professional development programs
  • Leadership development and cultural change programs
  • Strong relationship management and stakeholder engagement skills
Professional and Academic Qualifications
  • Research Innovation Base Program (Cruxes Innovation 2023)
  • Co-design Practitioner (LUMA Institute, 2022)
  • Doctor of Philosophy (in progress) (Deakin University, 2021)
  • Master of Business (Swinburne University of Technology, 2006
  • Certificate IV in Training and Assessment (Essendon Network for Employment and Training Inc., 2006)
  • Bachelor of Arts (Psychology) (Ballarat University, 1997)
Leaders Enabling Leaders

Leading Aged Care Consulting and Advisory Services

Anchor Excellence stands at the forefront of aged care consultancy, dedicated to enabling leaders to enhance their capabilities and elevate the quality of life for our elderly.

Backed by a team of more than 20 accomplished Anchor Leaders, we have been instrumental in driving substantial change, positively impacting over 40% of the industry and championing lasting, sustainable transformations.

About Anchor Excellence