Britt O’Keefe

Specialist Advisor - Aged Care and NDIS Specialist l Organisational Transformational Innovator l Aged Care Workforce Specialist

About Britt

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Britt O’Keefe is a seasoned executive leader with extensive experience in driving transformational change within sectors undergoing significant regulatory reforms. She combines a deep understanding of regulatory compliance, social policy, and mediation with strong business acumen and technical expertise, consistently delivering high-quality client outcomes.

Britt is an influential, agile leader whose ‘people-first’ philosophy emphasises the well-being and engagement of employees as key drivers of organisational success. Motivated by a commitment to translating evidence-based research into practical, impactful solutions, she is currently completing a Ph.D. focused on voluntary employee turnover and retention within Australia’s personal care workforce. Her passion for the sector informs her dedication to enhancing workforce development and service excellence in aged care and related fields.

Professional and Academic Qualifications
  • Aged care and disability regulatory compliance and medication
  • Project and change management
  • Policy design and implementation
  • Evidence-based research delivering operational impact
  • Data-driven decision-making and reporting
  • User-centered co-design facilitation  
  • Workforce planning and development
  • Training and professional development 
Professional and Academic Qualifications
  • Research Innovation Base Program (Cruxes Innovation 2023)
  • Co-design Practitioner (LUMA Institute, 2022)
  • Doctor of Philosophy (in progress) (Deakin University, 2021)
  • Master of Business (Swinburne University of Technology, 2006
  • Certificate IV in Training and Assessment (Essendon Network for Employment and Training Inc., 2006)
  • Bachelor of Arts (Psychology) (Ballarat University, 1997)
Leaders Enabling Leaders

Leading Aged Care Consulting and Advisory Services

Anchor Excellence stands at the forefront of aged care consultancy, dedicated to enabling leaders to enhance their capabilities and elevate the quality of life for our elderly.

Backed by a team of more than 20 accomplished Anchor Leaders, we have been instrumental in driving substantial change, positively impacting over 40% of the industry and championing lasting, sustainable transformations.