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  3. Nona Bai

Nona Bai

Data Analyst

About Nona

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As a highly motivated and detail-oriented Data Analyst for Anchor Excellence, Nona consistently prioritises stakeholder needs. She possesses a proven ability to translate complex data into clear, vivid and actionable insights, ensuring alignment with business objectives and maximising overall impact. She specialises in leveraging data and Python to develop actionable business solutions for teams to maximise team efficiency. With a proven track record of applying new tools to streamline tasks, Nona has dramatically improved business processes, such as implementing a Python script with interface for team that reduced a week-long document editing task to just 10 minutes. In her role as a Data Analyst, she successfully increased an online learning platform’s learner completion rate from 3.2% to 53% by redesigning the student journey. As an award-winning Teaching Assistant at the University of Sydney Business School, she has a demonstrated ability to mentor and communicate complex technical concepts effectively, earning an overall 4.8/5 FFT score.

Core Capabilities

Data Analytics & Business Intelligence

  • Extracts and streamlines data from platforms including Google Analytics 4, Google Search Console, and HubSpot to create insightful dashboards.
  • Performs social network and spatial analysis to identify key client communities and contacts for targeted marketing strategies.
  • Conducts semi-monthly SEO and sales reporting, compiling data and providing recommendations to stakeholders.
  • Leverages a Master of Commerce in Finance and Data Analytics and a Bachelor’s in E-Commerce to inform data-driven strategies.

Process Automation & Solution Implementation

  • Develops custom software solutions using Python to automate business processes, significantly reducing manual effort for tasks like batch document processing.
  • Applies a strong interest in adapting new tools to develop and implement highly efficient, streamlined business process solutions.
  • Drives tangible results through process redesign, demonstrated by increasing a platform’s learner completion rate from 3.2% to 53%.

Digital Marketing & Web Management

  • Holds a Google Digital Marketing & E-commerce Specialization.
  • Develops and optimises websites using WordPress, including modifying front-end and back-end code to improve interface and function based on SEO analysis.
  • Conducts research and develops social media strategies for platforms such as LinkedIn, WeChat, and Bilibili to enhance branding and marketing efforts.

Stakeholder Communication & Mentoring

  • Excels in interpersonal communication, project coordination, and solution implementation.
  • Acts as a demonstrator for both students and colleagues, overseeing the study process of over 100 students as an Excel Mentor at the University of Sydney.
  • Effectively communicates with team members and senior managers to develop content schedules and provide valuable business recommendations.
Leaders Enabling Leaders

Leading Aged Care Consulting and Advisory Services

Anchor Excellence stands at the forefront of aged care consultancy, dedicated to enabling leaders to enhance their capabilities and elevate the quality of life for our elderly.

Backed by a team of more than 20 accomplished Anchor Leaders, we have been instrumental in driving substantial change, positively impacting over 40% of the industry and championing lasting, sustainable transformations.

About Anchor Excellence