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Leaders Enabling Leaders

Anchor Excellence specialises in business advisory, strategy, leadership, compliance, operations management, quality assurance, education, workforce capability, and consumer engagement, supporting over 40% of the industry, delivering sustainable change.

Aged Care Management Consulting | 2025 Strengthened Standards Compliance | Anchor Excellence

Elevating Leaders in Aged Care, Home Care, and Retirement Living

We enables leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, deliver sustainable businesses, working through a Business Excellence Framework.

Welcome to Anchor Excellence: Our Commitment to Client Success

Hear directly from our CEO Cynthia Payne about the vision and values that drive our company. Click play for a brief introduction.

Trusted to deliver for

Our Story

Founded in 2018, Anchor Excellence embarked on a mission to leave a lasting imprint on the Australian aged care landscape.

Comprising accomplished leaders, their diverse skill set spans executive management, governance, strategy, quality and compliance, asset and property management, stakeholder engagement, customer experience, and coaching.

Our Results

14,000 +

Aged Care Leaders

300,000 +

Aged Care Consumers

130+

Aged Care Providers

Proudly provided by Anchor Excellence

Anchor Policy

Explore a broad range of comprehensive solutions tailored to your needs, where our integrated approach skillfully combines high-quality business process, tailored services, and industry-leading expertise, enabling us to tackle complex challenges and ensure compliance, financial sustainability, and successful outcomes for you.

Aged Care leadership training for residential care

Anchor Consulting

Discover a comprehensive range of professional services tailored to meet your needs. Whether it’s full-scale business transformation, expert professional development, meticulous change management, seamless outsourcing, or reliable interim solutions. Our signature services drive success for over 40% of aged care, home care, retirement living, and disability organisations.

Discover a comprehensive range of professional services tailored to meet your needs.

Anchor Assure

Your ‘Third Line of Defence’, providing an independent and expert perspective on your organisation’s risk management framework. We go beyond simple compliance, helping you identify potential issues, implement robust protocols, and foster a culture of continuous improvement. With Anchor Assure, you gain peace of mind knowing that your services are not only compliant but also focused on delivering safe, high-quality care to those you serve.

The Sprint course will ensure your service and organisation are prepared for the Strengthened Aged Care Quality Standards in Australia.

Anchor Academy

Unlock your potential with our industry-leading, nationally recognised training programs, expertly tailored to your unique needs. Whether you’re starting fresh or a leader seeking to enhance your skills, performance and capability, our accredited courses offer a unique blend of practical expertise and theoretical knowledge.

Unlock your potential with our industry-leading, nationally recognised training programs, expertly tailored to your unique needs.

SAGE Study Tours

Explore our internationally recognised quality study tour program throughout the world. SAGE Tours offers delegates an educative, professional and culturally appropriate study experience looking at aged care and seniors living models and the evidence-based best practice delivery of care and services around the world.

Impactful Leaders

Navigating the dynamic changes in the Aged Care sector and effectively managing day-to-day operations can be challenging enough without the added pressure of team members lacking alignment, cohesion, and support. Our tailored workshop series will assist you in building high-performance leadership, grounded in evidence and contemporary practices, to ensure sustainable organisational success. Enhance team capabilities in aged care with our TMS Workshop: uncover preferences, strengthen communication, and boost collaboration.

Why Anchor Excellence?

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses.

Responsive

We are there for our clients when they need us

Authentic

We are genuine and always reflect our true selves

Collaborative

We work collaboratively with our clients and stakeholders

Leading Aged Care Consulting and Advisory Services

Anchor Excellence stands at the forefront of aged care consultancy, dedicated to enabling leaders to enhance their capabilities and elevate the quality of life for our elderly. Our transformative impact has been felt in Aged Care, Home Care, and Retirement Living. Backed by a team of more than 20 accomplished Anchor Leaders, we have been instrumental in driving substantial change, positively impacting over 40% of the sector and championing lasting, sustainable change