2. Courses
  3. [On Demand 2026] The Care Manager’s Art of Leadership

[On Demand 2025] New to Leading in Aged Care: The Care Manager’s Art of Leadership

[Released on 28th Dec]

As a Care Manager, you are operating in a Volatile, Uncertain, Complex, and Ambiguous (VUCA) environment. You are under significant pressure, balancing workforce burnout with the implementation of the new Aged Care Act. This essential 1-hour session, provided by Anchor Excellence’s CEO, Cynthia Payne, is designed specifically to support staff transitioning into Care Manager roles with increased accountability. Your role requires you to navigate the delicate space between clinical safety, regulatory obligations, and team morale.

$ 60.00 +GSTAdd to cart

This course helps you pause, reflect, and build the capacity to lead with resilience. We move beyond management tasks to explore the new regulatory landscape without losing sight of care outcomes, shifting your focus from simply getting the work done to building a high-performing team.

Ready to build the resilience and strategic thinking necessary to thrive in 2026? Contact us today to secure your spot.

What you will explore

The regulatory diamond

Gain innovative approaches to understanding the Aged Care Quality and Safety Commission’s regulatory strategy and your provider obligations.

Psychosocial safety

A great leader fosters an environment of trust. We ensure you have the tools to create a culture where staff feel safe raising clinical concerns and suggesting changes.

Stakeholder mapping

Learn to identify and map circles of influence versus circles of power to effectively engage with families, visiting practitioners, and the workforce.

Navigating reform

Gain a clear understanding of the Aged Care Act 2024 and how to lead your team through these changes.

Senior woman leaning at an adult aged care education session

Meet Your Expert Facilitator

Profile headshot of Dr. Irene Stein

Cynthia Payne

This session is facilitated by Cynthia Payne, Managing Director of Anchor Excellence. With extensive experience guiding aged care providers through regulatory change and complex clinical governance challenges, Cynthia brings a wealth of practical knowledge and strategic insight. Her leadership at Anchor Excellence is focused on empowering organisations to not only meet compliance standards but to truly excel in delivering person-centred, high-quality care. Cynthia is dedicated to fostering a culture of continuous improvement and deep respect within the aged care sector.

Purchase for Your Team

Anchor Academy courses recognise and stay ahead to the challenges in the aged care industry. We will boost your career in the aged care industry by providing standout insights and offering certificates and credentials that can be shared in your portfolio.

Want to register for a group session or interested in a bespoke course for your team? Please click the ‘Group or Bespoke Sessions’ button below for group purchase enquiries. To request to pay by invoice, please email us at education@anchorexcellence.com.

Group or Bespoke Sessions
The Anchor Team
Quality Advisory Bodies

Why Anchor Excellence?

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses.

Responsive

We are there for our clients when they need us

Authentic

We are genuine and always reflect our true selves

Collaborative

We work collaboratively with our clients and stakeholders

About Anchor Excellence