2. Courses
  3. [On Demand 2026] The Team Leader’s Transition

[On Demand 2026] New to Leading in Aged Care: The Team Leader’s Transition

[Released on 28th Jan]

This essential 1-hour session, provided by Anchor Excellence’s CEO, Cynthia Payne, is designed specifically to support staff transitioning into Team Leader roles with increased accountability. As a Team Leader, you may have recently transitioned from being a peer to a supervisor. You are likely facing the pressure of the “doing” versus “leading” dilemma, often feeling overwhelmed by daily tasks rather than managing people. In the current landscape, you need to move beyond basic task execution to genuinely leading your team through a period of intense reform.

$ 60.00 +GSTAdd to cart

This session is designed specifically to support staff transitioning into a Team Leader role, with increased accountability. We use the Benner Model for Development to help you identify where you sit on the spectrum from Novice to Expert and provide actionable strategies to advance your proficiency. This is about shifting your focus from simply getting the work done to building a high-performing team.

What you will explore

The 1-on-1 context

Learn how to prioritise engagement and conduct effective 1-on-1 meetings, moving beyond simple task delegation to genuine staff development.

Team cohesion

Discover tools like the Team Management Profile (TMP) to understand work preferences and move your staff from a “collection of individuals” to a united team.

Self-leadership

Recognise that resilience is a primary differentiator for success. We focus on “controlling the controllables” to prevent burnout and manage your own well-being.

Psychosocial safety

Learn the critical elements of fostering trust so your team feels comfortable raising concerns and asking for help.

Senior woman leaning at an adult aged care education session

Meet Your Expert Facilitator

Profile headshot of Dr. Irene Stein

Cynthia Payne

This session is facilitated by Cynthia Payne, Managing Director of Anchor Excellence. With extensive experience guiding aged care providers through regulatory change and complex clinical governance challenges, Cynthia brings a wealth of practical knowledge and strategic insight. Her leadership at Anchor Excellence is focused on empowering organisations to not only meet compliance standards but to truly excel in delivering person-centred, high-quality care. Cynthia is dedicated to fostering a culture of continuous improvement and deep respect within the aged care sector.

Purchase for Your Team

Anchor Academy courses recognise and stay ahead to the challenges in the aged care industry. We will boost your career in the aged care industry by providing standout insights and offering certificates and credentials that can be shared in your portfolio.

Want to register for a group session or interested in a bespoke course for your team? Please click the ‘Group or Bespoke Sessions’ button below for group purchase enquiries. To request to pay by invoice, please email us at education@anchorexcellence.com.

Group or Bespoke Sessions
The Anchor Team
Quality Advisory Bodies

Why Anchor Excellence?

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses.

Responsive

We are there for our clients when they need us

Authentic

We are genuine and always reflect our true selves

Collaborative

We work collaboratively with our clients and stakeholders

About Anchor Excellence