The Anchor Excellence Team
With more than 80 years of aged care experience between them, the Anchor Excellence team has extensive, practical knowledge of every aspect of the sector including Residential Care, In Home Care and Retirement Living. We are proud of having executed consulting work with over 300 different providers spanning across the private sector, large/medium/small entities, Not-for-profit entities, and community-based and family-owned providers/operators.
Anchor Leaders

Cynthia Payne
Founder and Managing Director
Carla Beheram
Practice Lead - Operations and Assurance Advisory
Payal Kapoor
Practice Lead - Complex Business and Financial Advisory
Irene Stein
Regulatory and Operations SME
Sarina Rodgers
National BDM, Marketing and Communications, Specialist Consultant
Akanksha Bernard
Specialist Consultant - Operations, Clinical and Compliance
Judy Martin
Program Lead - SAGE Study Tours and Specialist Advisor
Ingrid Fairlie
Specialist Consultant- Operations, Disability and Compliance
Britt O’Keefe
Specialist Consultant - Aged Care and NDIS
Sue Smith
Specialist Consultant – Operations, Clinical and Compliance
Sarah Marciano
Specialist Consultant - Support at Home, Operations and Compliance
Justine Reefman
Specialist Consultant - Operations, Governance and Compliance
Shae Hourigan
Anchor Policy & Academy Lead