Understanding the Updated CHSP Manual

Embracing the Updated Commonwealth Home Support Program (CHSP) Manual: A Guide for Providers As a provider within the Commonwealth Home Support Program (CHSP), staying informed about the latest updates is essential. The recent revisions to the CHSP Manual bring significant changes that emphasise accountability, quality care, and transparency. Let’s explore these updates and understand how […]

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Falls Prevention and Mobility: A Guide for Providers

As we age, maintaining balance and mobility becomes increasingly challenging. Falls are a leading cause of injury among older adults, but the good news is that many falls can be prevented. Whether you’re managing residential aged care facilities, providing home care services, or overseeing retirement living communities, implementing effective falls prevention strategies is crucial. Let’s […]

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Harnessing the Potential of Middle Managers

INFOCUS | Governance and Leadership in Aged Care A Key Strategy for Leading Aged Care Providers In the ever-evolving landscape of aged care, both residential and home care providers are experiencing a significant influx of new entrant care managers. This trend presents a unique opportunity to reshape leadership strategies, particularly by leveraging the potential of […]

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Aged Care Sector Performance Report: Key Insights from Quarter 3

The latest Aged Care Sector Performance Report for Quarter 3 has been released, bringing vital updates and insights into the state of aged care services. Here’s a detailed look at the findings: High Compliance in Residential Care One of the standout points from the report is the high compliance rate in residential care. A remarkable […]

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The Importance of Accurate and Up-to-Date Accommodation Information

As an aged care provider, maintaining accurate and up-to-date information regarding your accommodation offerings is crucial. This ensures compliance with regulatory requirements and fosters trust and transparency with potential residents and their families. The following guidelines will help you meet the commission’s expectations effectively. 1. Keep Accommodation Deposit Approvals Current Why It’s Important: Accommodation deposits, […]

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Consumer and Quality Advisory Bodies in Aged Care: Reporting Requirements

Consumer and Quality Advisory Bodies in Aged Care: Reporting Requirements I recently had the pleasure of hosting a complimentary 1-hour presentation on a topic that’s gaining significant traction in our industry: Consumer and Quality Advisory Bodies in Aged Care – Reporting Requirements. For those who couldn’t attend, or for anyone looking to dive deeper, I […]

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Uncover the Power of Employee Offboarding

The benefits are too good to miss Shifting the spotlight onto offboarding isn’t just about goodbyes; it’s a strategic pivot towards staff retention, recognising that the last impression can be as crucial as the first. As aged care workers bid adieu to their roles, the art of a compassionate farewell should take center stage. It’s […]

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The Importance of Providing a Social Dining Experience for Older People

As aged care providers, creating a nurturing and supportive environment for our older people is paramount. One often overlooked aspect that significantly impacts their wellbeing is the dining experience. Transforming meals from mere sustenance to social events can have profound benefits on both physical and mental health. The Power of Good Nutrition Good nutrition is […]

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Understanding the New Aged Care Act and Its Impact on Providers

The ACCPA NSW/ACT State Conference kicked off with a warm and heartfelt Welcome to Country by Auntie Norma Ingram, an Aboriginal Elder and proud Wiradjuri woman. Her emphasis on the importance of culture and eldership really set a meaningful tone for the event. Then, The Honourable Ryan Mark MP shared a surprising statistic: one in […]

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Key Considerations for Standard 2: The Organisation

Standard 2: The Organisation sets out the responsibilities of the Governing Body/Board in meeting the requisites of the Strengthened Aged Care Standards. The Governing Body/Board holds the responsibility for ensuring the delivery of safe and high-quality care and services. This responsibility is manifested in the organisation’s strategic direction, plan, and accountability matrix. The key concepts […]

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