Complex Business & Finance Advisory

Financial Certainty for Complex Decisions

The Complex Business & Finance Advisory practice is Anchor Excellence’s financial authority for high-stakes decision-making. We provide decision-grade financial insight for Boards, CEOs, and CFOs at critical junctures where financial choices dictate survival, compliance, capital access, or strategic control.  

We're known for our senior-led financial judgement, deep sector intelligence, and practical commercial realism. We support organisations facing structural reform, margin pressure, or capital risk, providing the clarity required to lead with confidence in a volatile economic landscape.  

Our Comprehensive Service Suite

Viability & Sustainability Reviews

Independent, rigorous assessments of financial health, cash runway, and margin integrity. We identify reform exposure and work alongside our Strategy Practice to define robust operational and financial trajectories. This includes bespoke market research to validate growth and sustainability plans.

Economic Reform & Pricing Integrity (HELF / Support at Home)

Granular unit costing, pricing, and funding analysis. We ensure your services remain commercially viable and fully compliant under evolving funding models.

Prudential & Capital Assurance

Analysis of liquidity, refundable deposit coverage, and balance-sheet risk to instil confidence in Boards and lenders. We further support clients with strategic grant applications and tactical funding requirements.

Technological Future-Proofing & AI Strategy

Exploring the impact of Artificial Intelligence on critical business paths. We assist organisations in managing and maximising the fiscal and operational benefits of AI integration to drive long-term efficiency.

Transaction & Strategic Diligence

Comprehensive buy-side and sell-side due diligence. We evaluate synergy realism and capital impact to facilitate safe investment decisions, supported by pre- and post-sale value creation services.

CFO & Finance Function Uplift

Transforming the finance department from a reporting function into a strategic partner. We strengthen leadership, forecasting, and modelling capabilities to drive institutional influence.

Finance Transformation & Advanced Analytics

Deployment of scenario modelling, interactive dashboards, and financial insight platforms that translate complex data into actionable decision support.

Switch to Anchor Policy for streamlined, evidence-based best practice policies and processes with over 700 tailored documents, simplifying document management for effective governance.

Key Advisory

Decision-Grade Financial Insight

High-fidelity analysis built specifically to support Board and CEO-level mandates, moving beyond generic reporting. specifically to support Board and CEO-level mandates, moving beyond generic reporting.Leaders act with absolute confidence on strategy, funding, and reform-driven pricing.

Sustainability & Viability Clarity

A transparent view of true cash runway, margin health, and specific exposure to sector reforms. Elimination of fiscal surprises; early intervention and credible recovery or growth pathways.

Commercial & Pricing Integrity

Rigorous testing to ensure funding and pricing models cover the actual cost of care and institutional risk. Protected margins and the establishment of compliant, defensible pricing structures.

Capital & Prudential Confidence

Independent validation of financial safety, solvency, and fundability. Enhanced governance, bolstered lender confidence, and total regulatory readiness.

Transaction Safety

Provision of the ‘financial truth’ regarding deals, synergies, and post-integration risks. Optimised capital decisions and significantly reduced acquisition or divestment risk.

Finance Leadership Strength

Cultivating CFO teams capable of sophisticated modelling, strategic advice, and organisational influence. The Finance function becomes a high-value strategic asset rather than a back-office overhead.

A diverse group of professionals collaboratively work together in a supportive setting.

Meet Our Leaders

In 2026, our practice is dedicated to pioneering Thought Leadership in reform economics. We are hosting exclusive CFO and Board forums focused on financial sustainability and the intersection of AI with fiscal management. Our priority remains delivering repeatable financial certainty through standardised, Board-ready reporting packs and evidence-based case studies that demonstrate measurable value creation.

Profile headshot of Cynthia Payne

Cynthia Payne

Cynthia Payne has more than 30 years of executive leadership experience and over 20 years as a director on both NFP and FP boards. Cynthia founded Anchor Excellence in September 2018, now three years old, AE has impacted over 30% of the Australian aged care market via its programs, solutions and education. Passionate about leaders, supporting and enabling them and consumers’ lived experience, Cynthia and the seventeen-strong AE team together have a formidable level of expertise and commitment to the entire aged care ecosystem.

Profile headshot of Payal Kapoor

Payal Kapoor

Payal Kapoor comes with over 25 years of unique experience in aged care, public health and professional services, where she specialised in financial turnarounds and financial assistance to a wide array of clients. Payal has excellent financial management and proven legacy building skills, which come to the fore with her excellent storytelling skills and problem-solving skills. Payal has worked with multiple organisations in building strategic finance functions that are proactive in business management and trusted advisors to other parts of the organisation, always resulting in positive improvement of the business performance.

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9/11-13 Brookhollow Avenue,

Norwest 2153, Australia

Anchor Excellence – Leading You Towards Sustainable Success

Why Choose Anchor Consulting?

We have holistic solutions to any identified issue or to respond to any plans to improve performance backed by financial sustainability.

Integrated Solution

Integrated solutions across strategic, clinical, operational, and financial needs

Trusted Expertise

Trusted expertise with proven leadership

Tailored Services

Tailored, results-driven services

Why Anchor Excellence?

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses.

Responsive

We are there for our clients when they need us

Authentic

We are genuine and always reflect our true selves

Collaborative

We work collaboratively with our clients and stakeholders