The Anchor Excellence Team
With more than 80 years of aged care experience between them, the Anchor Excellence team has extensive, practical knowledge of every aspect of the sector including Residential Care, In Home Care and Retirement Living. We are proud of having executed consulting work with over 300 different providers spanning across the private sector, large/medium/small entities, Not-for-profit entities, and community-based and family-owned providers/operators.
Anchor Leaders

Cynthia Payne
Managing Director & Founder | Practice Lead - Strategy & Governance
Carla Beheram
Practice Lead - Operations and Assurance Advisory
Payal Kapoor
Practice Lead - Complex Business and Finance Advisory
Dr.Irene Stein
Regulatory and Operations SME
Dr.Shae Hourigan
Practice Lead - Anchor Policy & Academy
Kate Kowalski
Anchor Policy Content Manager / Consulting Associate
Akanksha Bernard
Specialist Consultant - Operations, Clinical and Compliance
Sarah Marciano
Specialist Consultant - Support at Home, Operations and Compliance
Judy Martin
Program Lead - SAGE Study Tours and Specialist Advisor
Maggie Haertsch
Specialist Consultant- Governance and Compliance, Support at Home
Britt O’Keefe
Specialist Consultant - Project, Program & Portfolio Delivery
Lorraine Knight
Specialist Consultant - Clinical and Operations
Sarina Rodgers
National Business Development & Marketing Manager
Mary Otten
Specialist Consultant - Clinical and Operations


