The Power of Belonging

Why Inclusive Leadership Drives Successful Change Management In the dynamic landscape of organisational change, leaders face the daunting task of steering their teams through uncharted waters. Whether it’s implementing new technologies, adapting to regulatory reforms, or navigating industry shifts, effective change management requires more than just strategic planning—it demands a deep understanding of human psychology […]

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Dispelling Myths and Unveiling Benefits – Third-line Risk and Assurance Programs

All Residential and Home Care services are required to ensure the safety, well-being, and dignity of the older people they support. To achieve this, robust risk and assurance programs are essential. However, misconceptions often shroud the effectiveness and necessity of third-line risk and assurance programs in aged care settings. Lets debunk these myths and shed […]

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Aged Care reform transformation planning – 8 reasons why you might fail

Transformational leadership is a style of leadership that inspires and motivates employees to perform beyond expectations. Leaders in aged care right now must perform as transformational leaders and create a shared vision and a sense of purpose among their followers, and they need to enable them on a journey which has significant VUCA. VUCA stands […]

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Improving the Dining Experience: Beyond Food Costs

While food costs are a crucial aspect to consider, there are several key actions that providers can take to elevate the dining experience beyond just the financial aspect. By focusing on these essential elements, we can truly make a difference in the end-to-end experience of older people in your care. Enhancing the Dining Experience through […]

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Summary of Final Report of the Aged Care Taskforce

The final report of the Aged Care Taskforce was published last night, but does it provide all the answers we are looking for? Where do you go from here as a Provider? In analysing the recommendations, it is evident that several recommendations introduce new approaches or emphasise specific aspects to enhance the aged care sector. […]

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Prioritising Falls Prevention in Residential Aged Care

Strategies, Impacts, and Importance for Enhanced Well-being In the context of Residential Aged Care services, falls prevention and management have become a prominent area of focus due to the rise in complaints received by the commission. From 2022 to 2023, a total of 567 complaints were lodged specifically regarding falls, highlighting a sustained level of […]

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How can you become an Aged Care Approved Provider?

Becoming an Aged Care Approved Provider is a significant step that requires careful consideration and attention to detail. The process involves registering directly with the Aged Care Quality and Safety Commission, and while it may seem straightforward, the success rate is low without the right level of preparation and detail. To increase your chances of […]

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Key Considerations for Standard 1: The Strengthened Aged Care Standards

Standard 1, “The Person,” acts as the cornerstone for the remaining six standards within the Aged Care Quality Standards framework. It outlines the fundamental principles that govern interactions between care providers and older individuals, emphasising the importance of recognising each person’s unique identity and life experiences. At the heart of Standard 1 lie key concepts […]

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Financial Resilience in Aged Care

A Roadmap to Sustainable Excellence Financial sustainability in the aged care sector is a critical aspect that directly impacts the quality of care provided to our senior Australians. Over the past two years, discussions surrounding this topic have intensified, with a particular focus on the gap between funding and the actual cost of care. As […]

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The Crucial Role of Policy, Process, and Competency Frameworks

The aged care environment is dynamic. With this dynamism comes an increasingly  strong and rapid emphasis on quality, safety, and compliance. As aged care providers prepare to meet the Strengthened Aged Care Quality Standards (SACQS), the importance of robust policy, process, and competency frameworks cannot be emphasised enough. These foundational documents are crucial in ensuring […]

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