The Anchor Excellence Team
With more than 80 years in aged care between them, the Anchor Excellence team has extensive, practical knowledge of every aspect of the sector. We are proud of having executed consulting work with 300+ different providers spanning across the private sector, large/medium/small entities, Not-for-profit entities, and community-based and family-owned providers/operators.
Anchor Leaders

Cynthia Payne
Founder and Managing Director
Carla Beheram
Chief Operating Officer, Risk and Assurance Lead
Payal Kapoor
Chief Financial Officer, Anchor Consulting Lead
Irene Stein
Specialist Consultant- Policy, Clinical Governance and Operations
Sarina Rodgers
National BDM, Marketing and Communications, Specialist Consultant
Akanksha Bernard
Specialist Consultant - Operations, Clinical and Compliance
Judy Martin
Executive Lead – International / SAGE Study Tours and Anchor Specialist Advisor
Ngaire Hobbins (APD)
Specialist Consultant - Dietitian, Compliance and Quality
Ingrid Fairlie
Specialist Consultant- Operations, Disability and Compliance
Britt O’Keefe
Specialist Consultant - Aged Care and NDIS
Sue Smith
Specialist Consultant – Operations, Clinical and Compliance
Sarah Marciano
Specialist Consultant - Support at Home, Operations and Compliance
Justine Reefman
Specialist Consultant - Operations, Governance and Compliance
Emeche Shanley
Anchor Policy & Academy Lead